FAQ
Most frequent questions and answers
HOW CAN I CONTACT YOU?
You can contact us Via Mail, WhatsApp, Phone, Skype, and others device but Mail is more preferable.
WHAT ARE YOUR WORKING HOURS?
We are working 24 hours.
HOW CAN I SEND MY PHOTOS FOR PROCESSING?
We accept WeTransfer, Dropbox, Google Drive, FTP and others file transfer software.
WHAT IMAGE EDITING SOFTWARE DO YOU USE?
We are using Photoshop and Illustrator
DO YOU HAVE ANY URGENT DELIVERY SYSTEM?
Yes, we have urgent delivery system.
DO YOU ACCEPT FREE TRAIL JOB?
Yes, you can send us free trail job.
HOW LONG YOUR TURNAROUND TIME?
Maximum 24 hours
DO YOU HAVE BULK DISCOUNT?
Yes, we have bulk image discount up to 30%
WHICH IMAGE FORMAT DO YOU ACCEPT?
Any types of image format we accept.
DO YOU ACCEPT FTP?
Yes, we accept.
IS MY FTP SECURE?
Yes, your FTP server will be secure.
WHAT IS YOUR PAYMENT PROCEDURE?
We have 2 payment procedure, Monthly and weekly. If you want to pay after doing your job you can do it.
HOW DO I KNOW MY FILES ARE READY FOR DOWNLOAD?
When your files are ready we will notify you via mail.
ARE MY PHOTOS SAFE TO YOU?
100 percent safe your file to us. We don’t share any images with any third party or we don’t use your images any promotional purpose.
WHAT ARE THE MAJOR IMAGE EDITING SOFTWARE DO YOU USE?
Photoshop and Illustrator
DO YOU ACCEPT PAYPAL?
Yes, we accept PayPal.
WHAT IF I’M NOT SATISFIED WITH MY SERVICE?
We provide unlimited revision until your satisfaction. Otherwise 100 percent refund.
DO YOU NEED ANY CHARGE FOR REVISION?
No, It’s completely free
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